faq
Product and shipping prices do not include taxes or customs duties. Any taxes or customs duties are the responsibility of the buyer. I am not responsible for any delays caused by customs inspections.
You can request changes to any subjects, mounting type, size, and color. But contact me first so we can see together if the changes are possible.
Each item is designed and made upon order, so if you need sizes or dimensions different from those listed in the description or variants, contact me—I’ll be happy to accommodate your request and create the item that best suits your needs. This does not apply to outlet or discounted products.
Gift wrapping is always included. It features a rigid box, a handmade closure clip made from production scraps, and a microfiber cloth to keep your jewelry sparkling. You can add a personalized message at the time of purchase, which I will place inside the box.
Acrylic is a lightweight material that retains its color for a long time, but handle it with care to avoid scratches, and be careful as it may break if dropped. To clean it, use a microfiber cloth, like the one included in your package as a gift. Although I mainly use nickel-free steel, I recommend avoiding direct contact with water, nail polish, or perfumes.