FREE SHIPPING EVERYWHERE ON ORDERS OVER €40

USA SHIPPING: Due to new import regulations in the United States, Poste Italiane has suspended all shipments. Therefore, unless they reopen, free shipping will be suspended, and only paid shipping via FedEx will be available (free for orders over €250).
I'm truly sorry about this situation and hope it will be resolved as soon as possible. 😣

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All products are handmade to order and may take up to 2 weeks to be crafted.

If you have any questions or urgent requests, feel free to contact me — I’ll do my best to help 😊

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Production time

Almost all bijoux are made at the time of the order and may take up to 2 weeks for completion. Regarding ready-made products, such as those in the outlet, order preparation may take up to 1 week. If you need your package urgently, contact me before the purchase to see if it's possible to expedite the process.

Shipping

You can enjoy free shipping on orders over €40!
Please note, however, that this option is only trackable within Italy.
If you prefer fully trackable international shipping, please select the paid shipping upgrade at checkout.
Shipping times are based on the courier’s estimates.
If there are delays beyond my control, I recommend waiting an additional week.
If you need assistance, feel free to contact me — I’ll do my best to help!

Duties & Customs

Product and shipping prices do not include taxes or customs duties.
Any applicable taxes or customs fees are the buyer’s responsibility.
I am not responsible for any delays caused by customs inspections.

Custom and Made-to-Order Requests

You can request modifications to any subject, including the type of assembly, size, and color. However, please contact me beforehand to discuss and determine if the changes are feasible.

Sizes

Each item is designed and produced by me at the time of the order. If you are looking for measurements or dimensions different from those indicated in the description or variants, please contact me. I'll be happy to accommodate any request and produce the item that best suits your needs. This does not apply to outlet products or discounted items.

Care

Plexiglass is a lightweight material that retains its color for a long time. Handle it with care to avoid scratches, and be cautious because it may break if dropped. Although I predominantly use only nickel-free steel, I advise against direct contact with water, lacquer, or perfumes.

Gift packaging 

The gift packaging is always included. It consists of a rigid box and a handcrafted closure clip made from processing scraps. You can include a personalized message at the time of purchase, which I will place inside the box.

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