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Terms of service

Terms of service


To use some of the services or features made available to you on this site you will have to register. When you register, you are required to provide information about you that are true, accurate, current and complete in all respects. If any of your registration information changes, please warn us immediately at the following e-mail address

The password of the account you provide must be unique and protected and you must immediately notify Arkyfly any violation of the safety or unauthorized use of your account.

Please refer to oursPrivacy PolicyFor information on how we use your data.


In order to make purchases on the site you will be asked to provide some of your personal data. In particular, you must provide your real name, telephone number, e-mail address and other information requested as indicated. In addition, you will be requested to provide the payment details you declare and guarantee are valid and correct and confirm that you are the person to whom you refer to the invoicing information provided.

Shipping and delivery

Arkyfly offers products for sale that are in stock and available for shipping from our distribution center.
All orders are subject to acceptance and availability and the items in the cart are not reserved and can be purchased by other customers.
We ship in Italy and in all other countries by courier or by national mail.

Types of shipping

All articles are made at the time of the order, and they may want to 7 working days for their realization.

The articles start from Italy and for the delivery times it takes about:
2-4 working days for Italy

5-17 working days for Europe

7-20 working days for countries outside Europe

Within the European Union, all destinations are sent on a DDP basis (Delivery Duty Paid), which means that all taxes and duties relevant to imports will be included in the final purchase price.When a DDU (Delivery Duty UNPAID) destination is selected (outside the European Union), the prices of the products displayed are net of all taxes and taxes. Therefore, once your order arrives at your destination, you will be asked to pay all the duties to import, customs and local taxes on sales applied by the country where you are making the shipment, in order to release your order from customs.Since we are not able to recommend the amount, we will send you an email before sending your first order DDU. Search for this e-mail in your mailbox so that your purchases are shipped in time.

Tracking of orders

Once your purchases are coming, we will send you an email with your shipping number as recommended by the courier. For any problem relating to tracking, the customer service of arkyfly will do everything possible to update you on the state of your order in the shortest possible time.

Shipping of orders

All articles are made at the time of the order, and they may want to 7 working days for their realization. The orders are shipped the working day immediately following the end of construction.
In case of incorrect or incomplete address, in the event that the package is not delivered and returned to the sender, it can be sent back for a cost of € 5.
In case of loss of the package, no reimbursements will be made.
Remember to always verify that the entranced address is correct: D

Returned and reimbursement

I accept returns and changes

Contact me within: 14 days from delivery

Respect the items within: 21 days from delivery

I do not accept cancellations

However, contact me in case of order problems.

The following articles cannot be returned or replaced

For the nature of these articles, unless they arrive damaged or defective, I cannot accept returns for:

  • Personalized orders

Conditions of the return

Buyers are responsible for shipping costs. If the article is not returned in its original conditions, the buyer is responsible for any loss of value.

Please note that all the return costs of the return are borne by the customer.

Our return address is:

Flavia Brignolo - Arkyfly
Via Amedeo Peyron, 23 - 10143 Turin (TO)

Please include the name and order number inside the package.


  • All items are checked by quality and checked for any defects before being sent to customers. If I had to receive an article that is not in perfect condition, please contact us immediately.
    • Send all the items you want to return from an order in the same shipment to make sure that your return is processed as quickly as possible.
    • the article must not be worn; must be in the same conditions in which it was received

Payment, prices and promotion Accept the payment of the items purchased through Paypal, Visa, Mastercard, American Express, Maestro.

If you choose to pay with Paypal, when selecting this option at the time of payment, you will be addressed to the PayPal website on "Log in" and you will see the amount shown before clicking on "Pay now". Once this transaction is completed, you will return to

Intellectual property rights

The contents of, including but not limited to, works, images, images, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material published on In any format, including menus, web pages, graphics, colors, schemes, tools, fonts, website design, patterns, layouts, methods, processes, functions and software that are part of , are protected by copyright and any other intellectual property rights by Flavia Brignolo - Arkyfly. The reproduction, in whole or in part, in any form, of and its contents is not allowed without the written consent of Flavia Brignolo - Arkyfly.