FREE SHIPPING IN EUROPE ON ORDERS OVER €80 AND WORLDWIDE ON ORDERS OVER €150

Sign up for our newsletter and get 10% off your first purchase

All products are handmade to order and may take up to 2 weeks to be crafted.

If you have any questions or urgent requests, feel free to contact me — I’ll do my best to help 😊

Your cart

Your cart is empty

Scopri queste collezioni

best sellers
NEW COLLECTION
2+1 at 30%

PROMO LAST CHANCE

If you buy at least 2 products, you can get one item from the LAST CHANCE or ONE OF A KIND collection at 30% off

Check out the products

This offer is always available

IT'S YOUR LUCKY DAY!

🍀🐞🍀

GET BACK 10% OFF YOUR FIRST ORDER AND ENJOY EXPLORING MY WEBSITE!
ENTER YOUR EMAIL HERE:

Sign up to receive our emails. You can unsubscribe anytime.

Terms of service

TERMS OF SERVICE

ACCOUNT REGISTRATION

To use certain services or features available on this Website, you may be required to register for an account.

When registering, you must provide information about yourself that is true, accurate, current, and complete in all respects. If any of your registration information changes, please notify us immediately at info@arkyfly.it.

You are responsible for maintaining the confidentiality of your account password. The password must be unique and kept secure. You must notify ARKYFLY immediately of any breach of security or unauthorized use of your account.

Please refer to our Privacy Policy for information about how we use your personal data.

ELIGIBILITY TO PURCHASE

To make purchases on this Website, you may be required to provide personal information, including your full name, telephone number, email address, billing address, and any other requested details.

You represent and warrant that all payment information provided is valid, accurate, and belongs to you.

SHIPPING AND DELIVERY

ARKYFLY offers products that may be either in stock or made to order.

All orders are subject to acceptance and availability. Items placed in your shopping cart are not reserved and may be purchased by other customers.

We ship within Italy and internationally via courier services or national postal services.

PRODUCTION AND SHIPPING TIMES

All items are handmade and produced after the order is placed. Production may take up to 2 weeks.

Estimated delivery times after shipment are:

  • Italy: 2–4 business days

  • Europe: 5–17 business days

  • Outside Europe: 7–20 business days

CUSTOMS DUTIES AND TAXES

Orders shipped within the European Union are sent on a DDP (Delivery Duty Paid) basis, meaning all applicable taxes and import duties are included in the purchase price.

For orders shipped outside the European Union (DDU – Delivery Duty Unpaid), prices displayed on the Website exclude local taxes, customs duties, and import fees.

When your order arrives in the destination country, you may be required to pay customs duties, import taxes, and local fees before delivery can be completed. These charges are determined by local authorities and are the responsibility of the customer.

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email containing tracking information whenever available.

For any questions regarding shipment tracking, please contact our Customer Service at info@arkyfly.it.

ORDER SHIPPING POLICY

All products are handmade to order and may require up to 2 weeks for production.

Orders are normally shipped on the first business day following completion of production.

If an incorrect or incomplete shipping address is provided and the package is returned to us, it can be reshipped for an additional fee of €5.00.

Customers are responsible for providing a correct shipping address at checkout.

ARKYFLY is not responsible for delays caused by postal services, customs authorities, or events beyond our control.

RETURNS, EXCHANGES AND CANCELLATIONS

We accept returns and exchanges.

  • Contact us within 14 days of delivery.

  • Return items within 14 days of delivery.

Order Cancellations

Orders may only be cancelled before shipment.

If your order has already been shipped, you must wait until delivery and then request a return according to our Return Policy.

Non-Returnable Items

Unless damaged or defective upon arrival, we cannot accept returns for:

  • Personalized or custom-made orders

Return Conditions

Buyers are responsible for return shipping costs.

Items must be returned in their original condition, including the original gift box and all packaging materials. If an item is not returned in its original condition, the buyer may be responsible for any loss in value.

Return Address

ARKYFLY
Via Monte Adamello 61
10023 Pessione (TO)
Italy

Please include your name and order number inside the return package.

Refunds

Once your return has been received and inspected, refunds will be issued within 7 business days to the original payment method used for the purchase.

IMPORTANT INFORMATION

All products are carefully inspected before shipment.

If you receive an item that is damaged, defective, or incorrect, please contact us immediately at info@arkyfly.it.

To speed up processing, please return all items from the same order in a single shipment whenever possible.

Returned items must be unworn, unused, and in the same condition in which they were received.

PAYMENT METHODS

We accept payments through:

  • PayPal

  • Visa

  • Mastercard

  • American Express

  • Maestro

If you choose PayPal at checkout, you will be redirected to PayPal's secure website to complete your payment before being returned to our store.

INTELLECTUAL PROPERTY RIGHTS

All content displayed on this Website, including but not limited to text, images, graphics, logos, designs, illustrations, videos, audio files, documents, layouts, software, and any other material, is the property of ARKYFLY and is protected by copyright, trademark, and other intellectual property laws.

No content from this Website may be copied, reproduced, distributed, modified, published, transmitted, or otherwise used without the prior written permission of ARKYFLY.