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Refund policy

I accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 21 days of delivery


I don't accept cancellations
However, please contact me if you have any problems with your order.


The following items cannot be returned or exchanged
Due to the nature of these items, unless they arrive damaged or faulty, I cannot accept returns for:
Custom orders
Conditions of returns
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please note that all return shipping costs are the responsibility of the customer.


Our return address is:

FLAVIA BRIGNOLO - ARKYFLY
via Amedeo Peyron, 23 - 10143 Turin (TO)

Please include your name and order number in the package.